Terms & Conditions

By accessing and using GALOR services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

GALOR provides RAG (Retrieval-Augmented Generation) systems, AI automation, consulting, and integration services. Our services include: • Custom RAG system development • AI agent implementation • Workflow automation • Enterprise integrations • Consulting and support The specific scope of services will be defined in individual service agreements or statements of work.

You agree to: • Provide accurate and complete information • Maintain the confidentiality of your account credentials • Use our services only for lawful purposes • Not attempt to gain unauthorized access to our systems • Not interfere with or disrupt our services • Comply with all applicable laws and regulations • Respect intellectual property rights

All intellectual property rights in our services, including but not limited to software, documentation, designs, and trademarks, remain the property of GALOR or our licensors. Custom solutions developed specifically for you will be subject to the terms outlined in your service agreement. You retain ownership of your data and content.

Payment terms will be specified in your service agreement. Generally: • Invoices are payable within 30 days of issuance • Late payments may incur interest charges • We reserve the right to suspend services for non-payment • All fees are exclusive of applicable taxes • Refund policies will be specified in your service agreement

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of our business relationship. This includes: • Business strategies and plans • Technical information and trade secrets • Customer data and information • Financial information Confidentiality obligations survive the termination of our agreement.

To the maximum extent permitted by law, GALOR shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. Our total liability for any claims arising from our services shall not exceed the amount paid by you for those services in the 12 months preceding the claim.

Either party may terminate services with written notice as specified in the service agreement. Upon termination: • You must pay for services rendered up to the termination date • We will provide you with your data in a standard format • Confidentiality obligations remain in effect • Certain provisions of these terms survive termination

These terms shall be governed by and construed in accordance with the laws of Slovenia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Slovenia.

We reserve the right to modify these terms at any time. We will notify you of any material changes by posting the new terms on our website and updating the 'Last Updated' date. Your continued use of our services after such changes constitutes acceptance of the new terms.

For questions about these Terms and Conditions, please contact: Galor, Rok Žnidar Petelinšek s.p. Polica 155 1290 Grosuplje Slovenia Email: info@galor.dev